Terms of Service

valking.gg and the Valking mobile applications (together, the “Service”) are operated by Süleyman Karaman, c/o POSTFLEX PFX-367-784, Emsdettener Straße 10, 48268 Greven, Germany (“Valking”, “we”, “us”). Our VAT ID is DE351891647. You can reach us at [email protected]. Our full provider identification is in the Imprint.

These Terms form a binding contract between you and Valking. They apply to the website at valking.gg, the Valking mobile apps on the Apple App Store and Google Play, and every related service we provide. Where a specific surface has additional rules (for example our Newsletter, processed as described in the Privacy Policy), those rules apply on top of these Terms; in case of conflict the more specific text wins.

Valking is a third-party companion service for the game VALORANT by Riot Games, Inc. We let you look up Riot ID profiles, view match history, agent and weapon statistics, map analytics and similar information that Riot Games exposes through its public Riot Games API and that we compute on top of that data.

Valking is not endorsed by Riot Games and does not reflect the views or opinions of Riot Games or anyone officially involved in producing or managing VALORANT. VALORANT and Riot Games are trademarks or registered trademarks of Riot Games, Inc. All game content and materials are trademarks and copyrights of Riot Games, Inc. or its licensors. Our use of those names is descriptive and nominative; we are a fan-made companion service.

We use the Riot Games API in accordance with Riot Games’ Developer Policies. If Riot changes the API, restricts our access, or asks us to stop a specific feature, the corresponding feature of the Service may change or end on short notice.

You must be at least 16 years old to create a Valking account and use the Service if you live in Germany or any other EU/EEA country, the United Kingdom or Switzerland. This reflects the digital-consent age under Article 8 GDPR (16 in Germany, varying between 13 and 16 across other Member States - wherever the local digital-consent age is higher than 13, that age applies). If you are under 16, please do not create an account without verifiable consent from a parent or legal guardian; if you have already created one, please contact us at [email protected] and we will close it.

Outside the regions above the minimum age is 13, in line with the U.S. Children’s Online Privacy Protection Act. By using the Service you confirm that you meet the applicable minimum age and that you have the legal capacity to enter these Terms.

Paid subscriptions and contractual capacity. For paid Premium subscriptions you additionally confirm that you have full legal capacity to enter the contract, or that you have obtained the consent of your parent or legal guardian. Subscriptions entered into by minors without the requisite consent are voidable under §§ 107 ff. of the German Civil Code (BGB); we will refund any payment in full once we receive proof of the lack of consent and we will terminate the affected subscription without prejudice to any other claims.

Some features (favourites, cross-device sync, Premium, linking a Riot account, the newsletter) require a Valking account. You can create one by signing in with email and a one-time code we send to your inbox, or by using a supported social identity provider (currently Google, Apple, and Discord). The contract for your Valking account is formed at the moment your email address is verified or your social sign-in completes successfully.

You are responsible for keeping access to your sign-in email and any linked social accounts secure. If you lose access, or if you believe somebody else is using your account, please contact us so we can help recover or close the account.

You may close your account at any time. The Service includes an in-app deletion flow that confirms via a 6-digit code emailed to your address; once you confirm, your account is removed, your linked Riot accounts are disconnected, your favourites and search history are deleted, and your newsletter subscription (if any) is cancelled. Subscriptions paid via the Apple App Store or Google Play continue under those stores’ rules until their billing period ends - see Section 7.

The Service is provided for your own personal, non-commercial use. When using Valking you agree not to:

• attempt to reverse-engineer, decompile or scrape the Service beyond what is necessary for ordinary use of its public interfaces;
• use automated systems (bots, scrapers, harvesters) to access the Service in a way that places an unreasonable load on our infrastructure or that violates Riot Games’ rate limits;
• circumvent or attempt to circumvent any security or access-control mechanism, including Premium gating;
• upload, link to, or transmit malware, harmful code, or content that infringes third-party rights;
• harass, defame or impersonate other users or third parties;
• use the Service for commercial purposes, including reselling Premium access or republishing aggregated data, without our written permission;
• use the Service in any way that violates applicable law (in particular German telemedia and competition law) or Riot Games’ own Terms of Service.

We may suspend or close accounts that violate this section (see Section 10). Where the violation also breaches applicable law, we may further report it to the competent authorities.

When you favourite a player, save a search, link a Riot account, or otherwise interact with the Service, you provide us with limited content: typically the Riot ID (game name + tag line) and shard of the player you referenced, plus your interaction timestamps. You retain ownership of any content you submit. You grant Valking a non-exclusive, royalty-free, worldwide licence to host, store, reproduce and display that content for the sole purpose of operating the Service for you.

We do not publish user-submitted content beyond what is necessary to render it back to you on your own authenticated surfaces (your favourites rail, your search history, your account screen).

Some Valking features require a paid subscription (“Premium”). Three purchase channels exist; the contracting counterparty depends on the channel.

7.1 In-app purchases (iOS, Android)

Premium subscriptions purchased through the Apple App Store or Google Play are sold and processed by the respective platform store:

• iOS / iPadOS:Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland. Subscriptions are bound by Apple’s Media Services Terms.
• Android:Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Subscriptions are bound by Google Play’s Terms of Service.

We receive the subscription status (active / lapsed / type of plan / source store) from our subscription-management partner RevenueCat and unlock the Premium features on your account accordingly. We do not process the payment ourselves for in-app purchases.Pricing, billing cycles, renewal, cancellation and refunds for iOS/Android subscriptions are governed by the respective store’s terms; please use the “Subscriptions” management area in Settings → Apple ID / Google Account to make changes.

7.2 Web purchases (valking.gg)

Premium subscriptions purchased directly on valking.gg are sold by Valking. We are the seller and your contracting counterparty for these subscriptions. The payment is processed by Stripe Payments Europe Ltd. (Dublin, Ireland) as our payment service provider, and the subscription lifecycle is managed through our partner RevenueCat. RevenueCat acts as our processor under Article 28 GDPR for the subscription-lifecycle data; Stripe acts as our processor for the contractual charge instruction and as an independent controller for fraud detection, AML / sanctions screening and chargeback defence. See the Privacy Policy (§ 4.6 and § 5) for the data-recipient breakdown.

Contract formation:Before payment, the checkout page presents a summary of the Premium plan you selected, the total price (inclusive of any applicable VAT - see Section 8), the billing cycle and the automatic-renewal terms. Your contract with us is formed the moment you press the order button labelled “Zahlungspflichtig bestellen” (or its English equivalent “Order with obligation to pay”). We then attempt to collect payment via Stripe; if the charge fails, the contract lapses automatically and we send you a failure notice in lieu of the order confirmation. For trial-bearing plans no charge is taken at the moment of contracting (see “Free trials” below). On successful charge - or, for trials, on the day of the order - we send a confirmation email containing the contract details and a link to the version of these Terms you accepted, identified by the effective date at the top of this page.

Renewal and cancellation: Web Premium subscriptions renew automatically at the end of each billing cycle for the same period and at the same price unless you cancel beforehand. You can cancel at any time - with no minimum term, no early-termination fee, and without giving a reason - via the dedicated cancellation page at valking.gg/cancel (see Section 10). Cancellation takes effect at the end of the current billing period; access to Premium features remains active until then.

What we do not handle: We do not hold or see your payment card data. Stripe captures and stores the payment instrument; we only receive a payment token and a record of successful or failed charges.

Free trials. Where a Premium plan offered on valking.gg includes a free trial, you have access to Premium features during the trial period at no charge. Your first payment is taken automatically at the end of the trial unless you have cancelled beforehand via valking.gg/cancel (Section 10). Subsequent renewals then follow the regular billing cycle. The statutory 14-day right of withdrawal (Section 9.2) begins on the day the contract is concluded (the moment you press the order button) and runs in parallel with any trial; the trial does not extend or restart the withdrawal period. If you exercise your right of withdrawal during an active trial we will end the trial immediately and refund any payment already taken, without proportionate deduction (no waiver of the withdrawal right is taken at the moment of contracting for a trial plan, so § 357 paragraph 9 BGB does not apply).

Cross-platform access. A Premium subscription purchased on valking.gg unlocks Premium features on every Valking surface - the website, the iOS app and the Android app - when you are signed in with the same Valking account on that surface. Your subscription does not appear in an app where you are signed in with a different account or where you have not signed in at all. If you later change your sign-in email or need to merge accounts, contact [email protected] so we can re-link the entitlement; we cannot transfer it without verifying you are the original purchaser. Cross-platform unlock on iOS and Android is provided to the extent permitted by the relevant app-store’s developer rules at the time. Apple and Google may change those rules; if a store ever requires us to disable cross-platform unlock on their platform, we will give you reasonable advance notice. For web-channel subscriptions we will refund the unused portion on a pro-rata basis through Stripe. For App Store / Google Play subscriptions we cannot issue refunds directly (Apple and Google control the buyer relationship); you can request the refund through the respective store’s process (see Section 9.1) and we will support that request.

App-store vs web purchase.A web subscription purchased on valking.gg is not visible in, and cannot be managed through, Apple’s Subscriptions screen or Google Play’s Subscriptions list - those surfaces only show purchases made through the respective stores. To avoid paying for two parallel subscriptions on the same account, choose one channel; if you accidentally buy on both, contact us and we will help you refund the web-side charge per Section 9.3, and direct you to the relevant store process (Section 9.1) for the App Store or Google Play charge.

All prices displayed on the checkout for web purchases are end-customer prices. Whether VAT or sales tax is included, added at checkout, or not collected at all depends on the billing address you enter and on the tax registrations we hold for that jurisdiction:

• EU/EEA/UK consumers: prices are shown inclusive of VAT at the rate applicable to your billing address, which determines the place of supply for digital services under the EU VAT rules.
• United States and Canada: prices are shown exclusive of sales tax (tax-exclusive pricing). Applicable sales tax is added at checkout based on your billing zip code, where Stripe Tax has determined we are registered in that jurisdiction.
• Other regions: the price shown at checkout is the final price payable. We add tax only where we hold a tax registration for that jurisdiction; otherwise no tax is collected and you may be responsible for declaring any applicable use tax under your local law.

VAT and sales tax computation is performed by Stripe Tax on our behalf. You will see the tax breakdown on the checkout page, on the order-confirmation email we send immediately after charge, and on the PDF invoice generated for every charge. Each renewal also produces a fresh PDF invoice that is sent to the email address on your account. Past invoices are additionally reachable via the personalised management link RevenueCat embeds in every lifecycle email it sends to you (renewal receipts, billing-issue notices, and similar); if you cannot locate any of those emails, write to [email protected] with your order reference and we will resend the PDFs within five business days.

We retain invoice and receipt records for at least ten years from the date of issue, as required by § 257 of the German Commercial Code (HGB) and § 147 of the German Tax Code (AO). This retention applies even after you delete your Valking account; the corresponding tax-archival data is then preserved in restricted- access form solely for compliance with our statutory record-keeping obligations.

If you are a consumer in the EU, EEA or the UK, the statutory right to withdraw from a distance-sales contract within 14 days applies. The procedure depends on where you bought:

9.1 Withdrawal - App Store / Google Play purchases

Your purchase contract is with Apple or Google. The 14- day right is exercised against the relevant store under their procedure (Apple’s “Report a Problem” flow; Google Play’s refund flow). Apple’s published withdrawal contact for Germany is [email protected]; Google Play offers a refund link directly on each purchase in your purchase history.

9.2 Withdrawal - web purchases on valking.gg

Withdrawal instructions. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day of contract conclusion. To exercise the right of withdrawal, you must inform us (Valking, c/o POSTFLEX PFX-367-784, Emsdettener Straße 10, 48268 Greven, Germany, email [email protected]) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the model withdrawal form at valking.gg/withdrawal-form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and not later than 14 days from the day on which we are informed about your decision to withdraw. We will carry out the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you be charged a fee for the reimbursement.

Premature lapse of the right of withdrawal (§ 356 paragraph 5 BGB). Valking Premium is a digital service supplied without a tangible medium. Pursuant to § 356 paragraph 5 BGB, your right of withdrawal lapses if (a) you have expressly consented to the immediate commencement of the service before the end of the withdrawal period, (b) you have confirmed your awareness that this consent causes you to lose the right of withdrawal upon commencement, and (c) we have provided you, before the service commences, with confirmation of these statements on a durable medium. The web checkout makes both acknowledgements explicit before you can complete the purchase, and the post-charge order confirmation email is dispatched before your Premium entitlement is activated server-side, satisfying the durable-medium requirement. If you do not provide both acknowledgements, the right of withdrawal remains intact and the service does not commence until day 15 - meaning Premium features stay locked during the 14-day window.

Partial reimbursement. If you have given consent to immediate commencement but exercise your withdrawal right anyway before the right has lapsed (e.g. on day 7 of 14), we are entitled to claim a proportionate share of the price for the days of service already provided. The exact calculation is based on the agreed total price divided by the days in the billing cycle.

9.3 Refunds outside the statutory withdrawal right

Your statutory warranty rights for digital products under §§ 327-327u BGB are unaffected by this Section and apply throughout the term of your subscription. If the Service persistently fails to meet objective conformity standards, you have the right to request remediation, a price reduction, or in serious cases termination under those provisions. The discretionary mechanism described below is additional to, and does not limit, those rights or any other non-excludable consumer-protection rights you hold under German or EU law.

Subject to the foregoing, payments outside the 14-day withdrawal window (Section 9.2, or once that right has validly lapsed under § 356 paragraph 5 BGB) are final. We may grant a discretionary goodwill refund - in full or in part - for circumstances such as a duplicate or accidental charge, a demonstrable extended outage of the Service, or other reasons we consider in fairness. Goodwill refunds are at our sole discretion and do not establish a right to receive a refund in similar future situations. To request one, contact [email protected] with your order reference; we aim to respond within five business days. Any goodwill refund is processed through our payment service provider (Stripe) back to the original payment method. Once a refund is issued we revoke the corresponding Premium entitlement.

Account closure. You may close your Valking account at any time. The in-app deletion flow confirms via a 6-digit code emailed to your address; once you confirm, your account is removed, your linked Riot accounts are disconnected, your favourites and search history are deleted, and your newsletter subscription (if any) is cancelled. If you hold an active web Premium subscription, the deletion flow refuses to proceed and asks you to cancel the subscription first at valking.gg/cancel; this prevents the case where the account is gone but Stripe keeps charging the saved card with no in-app way to stop it.

Subscription cancellation - app stores. Subscriptions paid via the Apple App Store or Google Play continue under those stores’ rules until their billing period ends. Use Settings → Apple ID → Subscriptions (iOS) or Google Play → Subscriptions (Android) to cancel.

Subscription cancellation - web (§ 312k BGB). For Premium subscriptions purchased on valking.gg you can cancel at any time through our dedicated cancellation page at valking.gg/cancel. The page is permanently and prominently linked from the website footer, is reachable without first signing in, and presents the cancellation form required by § 312k of the German Civil Code (BGB). When you press the “Jetzt kündigen” / “Cancel now” button on the form your termination declaration is transmitted to us at that moment - it is effective on submission, not on any later confirmation step. We process the cancellation against our subscription provider straight away when the email you supplied matches an active web subscription, and you receive a durable-medium confirmation email within minutes containing the date and time we received the declaration and the date on which the subscription will end. If we cannot determine the end date immediately (for example because the processing needs manual review), the email says so and a follow-up arrives once the date is known; the cancellation itself is already on file from the moment you pressed the button. If your email did not match any active web subscription, you still receive an acknowledgement email so you have a record of your attempt. The cancellation form is deliberately reachable without signing in (§ 312k Abs. 2 BGB and OLG Düsseldorf 2024 require it). In the rare case where you receive a cancellation-confirmation email you did not initiate, reply to that email within seven days and we will reinstate the subscription before the current period ends; subsequent renewals are blocked during that reply window.

Suspension by us. We may suspend or close your account if you materially breach these Terms (especially Section 5), if we are required to by law, or if we have reasonable grounds to believe continuing the account would harm other users, our infrastructure, or our standing with third-party services such as Riot Games. Before a closure for breach we will, where reasonable and not prohibited by law, give you notice and an opportunity to remedy.

Discontinuation of the Service. We may discontinue the Service or any part of it at any time for legitimate reasons (technical, commercial or legal). We will give reasonable notice of any discontinuation that affects an active Premium subscription you hold and refund the unused portion of the subscription on a pro-rata basis.

The Valking name, logo, designs, source code, generated statistics and database content are owned by Valking or licensed to it. Subject to your compliance with these Terms we grant you a non-exclusive, non-transferable, revocable licence to access and use the Service for your personal use.

All trademarks, game art, player names and other game-related identifiers are property of their respective owners (in particular Riot Games, Inc.) and are used descriptively. Nothing in these Terms transfers any ownership of Riot Games’ intellectual property to you or to us.

The Service is provided to you “as is” and “as available”. We try hard to make the Service accurate, fast and reliable, but the underlying game data comes from a third-party source (the Riot Games API). We make no warranty that the Service will be available without interruption, that data will be error-free or current, or that any specific feature will be retained.

This Section does not limit any non-excludable statutory warranty rights you have as a consumer in Germany or elsewhere in the EU/EEA/UK - those rights apply on top of (and where required by law, override) the above language.

To the maximum extent permitted by law, Valking and its operator are liable only for damages caused intentionally or by gross negligence. For simple negligence we are liable only where we have breached a material contractual obligation (an obligation the performance of which makes the proper execution of the contract possible in the first place and on which you may regularly rely - “Kardinalpflicht”); in that case our liability is limited to foreseeable damages typical for this kind of contract.

The above limitations do not apply to liability for injury to life, body or health, for liability under the German Product Liability Act (Produkthaftungsgesetz), or for fraudulent concealment of defects. They also do not exclude any non-excludable statutory rights you have as a consumer under German or EU law.

We may update these Terms when the Service evolves, when we add or remove features, or when the legal landscape changes. For material changes that adversely affect you, we will give you reasonable advance notice - at least 30 days where you have an active Premium subscription and we have your email address. The notice describes the change and tells you the date on which it takes effect. If you do not object within those 30 days the change takes effect for you on that date. You may also exercise an extraordinary right of cancellation at no cost (a Sonderkündigungsrecht); if you do, we refund the unused portion of any active Premium subscription on a pro-rata basis. We will not treat continued use alone as acceptance of a material change (per BGH XI ZR 26/20).

The effective date at the top of this page tells you which version of the Terms is currently in force. We keep an archive of older versions on request.

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer with habitual residence in another EU/EEA Member State or the UK, the protection afforded to you by the mandatory consumer-protection rules of your country of residence is not affected by this choice of law (Article 6(2) Rome I).

For disputes arising out of these Terms, the venue is the competent court at our principal place of business in Germany, currently Greven (Landgericht Münster), to the extent the applicable mandatory consumer law permits a choice of venue. In plain terms: this choice of German law cannot deprive you of consumer protections you would have under the mandatory law of your home country.

The European Commission’s Online Dispute Resolution (ODR) platform under Article 14(1) of Regulation (EU) 524/2013 was discontinued on 20 July 2025 pursuant to Regulation (EU) 2024/3228 and is no longer available for new complaints. If you previously bookmarked the former ODR URL, you should now use one of the routes below instead.

We are not obliged and not willing to participate in dispute-resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of § 36(1) Verbraucherstreitbeilegungsgesetz (VSBG). The cheapest way to raise an issue with us remains contacting us directly at [email protected]; in our experience we resolve most concerns within a few business days that way.

If a direct contact does not resolve the matter, you can still pursue a complaint through your national consumer authority or - in Germany - through the general courts (see Section 15) or through one of the sector-specific ADR bodies that remain operational after the ODR shutdown. The European Consumer Centres Network (ECC-Net) lists current national contact points at eccnet.eu.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full effect; the invalid provision is replaced by the corresponding statutory rule (§ 306 paragraph 2 BGB). We do not seek a substitute provision that re-creates the original economic intent within the bounds of validity (no “geltungserhaltende Reduktion” against the consumer); the statutory fallback applies unmodified.

These Terms, together with the Privacy Policy, the Cookie Details page and the Imprint, constitute the entire agreement between you and Valking concerning the Service. They supersede any prior communications between you and us.

Questions about these Terms? Reach us at [email protected] or by post at the address listed in Section 1.